Privacy Policy

Empath Inc. (hereinafter referred to as "the Company") has established the following policy regarding the handling of personal information related to JamRoll (hereinafter referred to as "the Service") provided by the Company.

The definition of terms in this document shall be in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and related laws.

Compliance with Laws, Regulations, Guidelines, etc.

The Company shall comply with the Personal Information Protection Law and other related laws and regulations, guide lines, etc. established by the Personal Information Protection Committee, and this Privacy Policy, and shall not use personal information (personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law. The same shall apply hereinafter.) in a lawful and appropriate manner.

Acquisition of Personal Information

The Company shall acquire personal information by lawful and appropriate means. The following are the items of personal information that we may acquire through the Service: 1.

1. User authentication information

a. Name and affiliation (company name)
b. E-mail address
c. User ID
d. Password
e. Information obtained by the Company from inquiries to support, etc. 2.

2. facial images of users and third party users (acquired for the purpose of playing recorded videos by users and not used for machine learning)

3. Other information that can be used to identify a specific individual by means of video or audio of the user and third-party users, movements, or other integrated matters expressed by means of various devices such as storage devices managed by the Company in the Service (including information that can be easily cross-checked with other information to enable the identification of a specific individual).

4. The Service collects the following information on services provided by Google.

・Google account email address

・Information on Google Calendar

Those two items above are information that the Service obtains to determine which meetings to record by linking with Google account information.

Please refer to the following for more information about Google Calendar API and Google's privacy policy.

・Google Calendar API :

・Google's Privacy Policy :

Purpose of Use of Personal Information

We will handle personal information that we acquire within the scope of the following purposes of use or within the scope of the purposes of use that are clear from the circumstances of its acquisition, and will not use it for any other purposes, except with the consent of the person in question or as permitted by law.

a. To provide and manage this service
b. To support this service and respond to inquiries
c. Improvement and enhancement of this service (including improvement and enhancement of machine-learned speech recognition technology using the voice of users and third-party users) and development of ancillary services
d. To develop new services using machine-learned speech recognition and emotion analysis technology based on the voices of our users and third-party users
e. To inform you about our new services
f. For billing, refunds, payment, and other related paperwork for this service
g. To create statistical information and use it in sales materials or publish it in articles, etc.
h. For other matters incidental or related to the above items

Provision of Personal Data to Third-Parties

We will not disclose personal data that we obtain to third parties (excluding contractors) unless we have the prior consent of the individual whose personal data we obtain or unless permitted bylaw.

Entrustment of Personal Data and Supervision of Entrustee

We may entrust the handling of personal data to cooperating companies (contractors) to the extent necessary to achieve the purpose of use. However, the personal data to be entrusted shall be limited to the minimum information necessary to perform the entrusted task. In the event of such entrustment, the Company shall exercise necessary and appropriate supervision over the entrustee to ensure the safe management of the entrusted personal data.

Disclosure of Personal Information

We will respond to requests for disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to third parties of retained personal data from the person concerned or his/her representative.

1. Subject of disclosure request

Please enter matters sufficient to identify the subject retained personal data in the prescribed application form. If you require information that contributes to such identification, please contact us at the address below.

2. Contact for Requests for Disclosure, etc.

Requests for disclosure, etc. should be made by mail to the following address, using the prescribed application form and attaching the necessary documents. Please write "Request for Disclosure, etc. Documents enclosed" on the envelope.

502 Maison Harajuku, 3-16-3 Sendagaya, Shibuya-ku, Tokyo
Empath Inc.
Telephone number: +81-3-6450-5518

3. Documents (Forms), etc. to be submitted when requesting disclosure, etc.

To make a request for disclosure, etc., please contact us in advance by telephone or e-mail at the address in 2. above, fill in all the prescribed items on the application form that we will send to you, and send it to us by mail, enclosing documents (B) for identification.

(A). Application form prescribed by the Company
One copy of "Retained Personal Data" Application for Disclosure, etc.
(B). Identification documents
One copy of driver's license or passport

4. Request for Disclosure, etc. by proxy

If the person making the Request for Disclosure, etc. is a legal representative of a minor or an adult ward or a proxy authorized by the principal to make the Request for Disclosure, etc., please enclose the following documents (A or B) in addition to the documents listed in the preceding paragraph.

A. In the case of a legal representative
One copy of the declaration form prescribed by the Company, one copy of a document confirming the right of legal representation (a copy of the family register, a certificate of registered matters in the case of a guardian of an adult, or a copy of a health insurance card with the names of dependents in the case of a person with parental authority), one copy of a document confirming that the applicant is a legal representative of a minor or ward of an adult (a copy of a driver's license or passport of the legal representative).
B. In the case of a proxy by power of attorney
One copy of a letter of attorney prescribed by the Company, one copy of the person's seal registration certificate, and one copy of the agent's driver's license or passport

5. Fees for requests for disclosure, etc. and method of collection

1,000 yen per application
Please enclose postage stamps worth 92 yen with the application form.
If the fee is insufficient or if the fee is not enclosed, we will contact you to that effect. If payment is not received within the prescribed period, we will assume that no request for disclosure hasbeen made.

6. Method of response to requests for disclosure, etc.

We will respond to the applicant in writing to the address stated in the application form. 

7. Purpose of use of personal information acquired in connection with a request for disclosure, etc.

Personal information obtained in connection with a request for disclosure, etc. shall be handled only to the extent necessary for the request for disclosure, etc. Documents submitted will be retained for two years after the response to the request for disclosure is completed, after which they will be discarded.

*Reasons for non-disclosure of retained personal data

The following cases will result in nondisclosure. In the event of a decision not to disclose, a notice to that effect and the reason for the decision will be given. In the case of nondisclosure, the prescribed fee will also be charged.


-In cases where the identity of the applicant cannot be confirmed, such as when the address on the application form, the address on the documents for identification, and the address registered with the Company do not match.

-If the authority of representation cannot be verified when an application is made by a representative

-When there is a deficiency in the prescribed application documents

-When the subject of the request for disclosure does not fall under the category of retained personal data

-If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party

-When there is a risk of significant hindrance to the proper conduct of our business

-In the event that it would violate other laws and regulations.


Privacy Policy Revisions

We may change or update this Privacy Policy from time to time, in which case we will post the changed or updated Privacy Policy on this website or any other website designated by us in advance, and we will not be liable for any damages arising from the change or update of this Privacy Policy. User rights will not be reduced without the consent of the user. In addition, if we make any material changes to this Privacy Policy, we will notify you in advance by e-mail or other appropriate means that we have changed or updated this Privacy Policy. If the User agrees to the revised or updated Privacy Policy, the revised or updated Privacy Policy shall apply to the User's subsequent use of the Service.


Contact for inquiries

Empath inc.      


Updated: May 11, 2022

Empath Inc.